The 23 Keys to Creating Raving Fans Part 2
C3Centricity
AUGUST 2, 2021
Pre-sale, it is important to reduce or minimize the risk factor so the customer is more likely to buy. When you buy the wrong CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) system at work, you could be fired. Train customer service, give them the power to make decisions up to a certain level.
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