What is Hosted Call Center Software? A Definition of Hosted Call Center Software, Advantages, and Best Practices for Choosing the Right Delivery Model
Callminer
MAY 2, 2018
Hosted software also is managed by the manufacturer or a third-party vendor, and users access it from anywhere within the company at any time, as long as they have an internet connection. For instance, many call centers integrate call center software solutions with their existing customer relationship management (CRM) solutions.
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