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Wikimedia Foundation COO Janeen Uzzell on future-proofing history

Intercom, Inc.

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I sit at my Aunt Laura’s dining room table in her home in New Jersey and she tells me things about people that I don’t know, but I wish I knew, and even people that I did know, like my father.

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Are You Really Confused? How You Describe Yourself is Not Seen By Others

Beyond Philosophy

Knowing that a customer is a 40-year-old man from New Jersey is not enough information. However, if you know that he is a 40-year-old man from New Jersey who enjoys cycling and drinks craft beer, you learn more about him and how to talk to him. . Subscribe today right here. Verint sponsors this article.

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Managing Contact Centers Through the COVID-19 Pandemic

DMG Consulting

Anyone who has gone to a grocery store or Costco in the past 2 weeks in New York and New Jersey has found empty shelves, and this is likely the case in other states like Washington and countries like Australia, where the COVID-19 has started to spread.