Customer Service Double-Barreled Question Mystery Shopper 
InteractionMetrics
SEPTEMBER 17, 2019
But is the point of the survey for customers to get good pricing? Or is it for the company to measure the quality of their customer service? Why ask your customers to take surveys if the data you collect fails to capture the facts? assumes the customer was somewhat satisfied. Double-Barreled Questions.
InteractionMetrics
SEPTEMBER 17, 2019
But is the point of the survey for customers to get good pricing? Or is it for the company to measure the quality of their customer service? Why ask your customers to take surveys if the data you collect fails to capture the facts? assumes the customer was somewhat satisfied. Double-Barreled Questions.
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