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The World Is Going Crazy

Beyond Philosophy

Many of my followers weighed in with their own experiences that tell a truth that is hard to swallow, the world has changed for good, but it’s not good for customers. First, I had flown for a quick trip to New Jersey, landing at JFK in New York, which is anything but quick at seven hours flying time. Mandy is right.

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Author of The Nordstrom Way: What Makes a Make Mom Proud Company

Customer Bliss

Today’s post is from Robert Spector , best-selling author of The Mom & Pop Store: True Stories from the Heart of America and The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture. Green five-and-ten-cent store in Newark, New Jersey, so she knew the rituals of retail.

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The Best Call Center Team Names of 2018

Comm100

Other examples include: “Big Ben,” “Buckingham Palace,” “London Bridge” and “The London Eye” for London; “Atlantic City Walkers” for New Jersey, “Plymouth Rockstars” for Massachusetts and. The Jonas Brothers” from Wyckoff, New Jersey. The Alcatraz Team” for San Francisco or. The Bay” for both San Francisco and Miami.

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The Best Call Center Team Names

Comm100

Other examples include: “Big Ben,” “Buckingham Palace,” “London Bridge” and “The London Eye” for London; “Atlantic City Walkers” for New Jersey, “Plymouth Rockstars” for Massachusetts and. The Jonas Brothers” from Wyckoff, New Jersey. The Alcatraz Team” for San Francisco or. The Bay” for both San Francisco and Miami.

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Gain Ground Managing Hybrid Contact Centers

CSAT.AI

New Workers. For many, being a customer service agent is their first job. These new workers benefit from greater support. Legislation passed in California limiting companies from classifying workers as independent contractors contrasts sharply with other states like New Jersey who fined Uber $649 million.

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What is an MGA in Insurance?

Lightico

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. They teach new hires how to sell insurance and how to run the agency efficiently.

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CSM from the Trenches: Mentors – Ashley Correll, Chief Operating Officer, Beyond Insurance

ClientSuccess

We try to lead by example by providing outstanding customer support through quick response time, connecting clients with other members of the group who may be able to support their agency, and seeking out subject matter experts on their behalf to make sure we’re providing the best information possible. How have you delivered for them?