Customer Survey Double-Barreled Question Text Analytics 
SurveySensum
JULY 19, 2024
Incorrect Question Correct Question Why do you think our customer service is the best? On a scale of 1-7, please rate your experience with our customer service. How to fix this type of double-barreled question ? Split the two issues and form a single-barreled question.
InteractionMetrics
SEPTEMBER 17, 2019
Why ask your customers to take surveys if the data you collect fails to capture the facts? Even worse, why issue surveys if the net result could be that your customers appear happier than they are. Bad Customer Surveys are Ubiquitous. Basically, bad customer surveys are everywhere.
InteractionMetrics
SEPTEMBER 17, 2019
Why ask your customers to take surveys if the data you collect fails to capture the facts? Even worse, why issue surveys if the net result could be that your customers appear happier than they are. Bad Customer Surveys are Ubiquitous. Basically, bad customer surveys are everywhere.
Expert insights. Personalized for you.
52 
Let's personalize your content