Sprinklr

SEPTEMBER 16, 2021

How does social monitoring and social listening help protect your brand? Social monitoring and social listening are important processes to protect your brand’s health and reputation. Brand monitoring marries social monitoring with social listening to gather deeper insights on your brand mentions.

Social Listening 87

Social Listening Social Media CXM Start-ups 87

Sprinklr

OCTOBER 12, 2021

This allowed their customer services team, including sales consultants, to manage and convert inbound traffic from paid social media while collecting valuable insight on preferences and buying signals. This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data.

CXM 72

CXM Social Media Social Listening Retail 72

Sprinklr

OCTOBER 13, 2021

Social media and other digital channels have created news to interact with customers. These channels have become an always-on feedback loop about your brand, and social listening can help you: Understand your target audience. .” – Jeff Platt, CEO of Skyzone. Enable your teams. Protect your brand.

Social Media 101

Social Media CXM Social Listening Compliance 101

Sprinklr

OCTOBER 12, 2021

This allowed their customer services team, including sales consultants, to manage and convert inbound traffic from paid social media while collecting valuable insight on preferences and buying signals. This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data.

CXM 65

CXM Social Media Social Listening Retail 65

Sprinklr

SEPTEMBER 9, 2021

Many modern brands recognize the importance of capturing customer feedback from social media and other digital channels, but, at the same time, their social listening strategies still fall short of their potential. What are the goals for your social listening tool? Improve your customers’ experiences.

Social Listening 110

Social Listening AI Social Media CXM 110

Sprinklr

AUGUST 5, 2021

Even without spectators in the indoor stadiums, the buzz on digital channels is exponentially increasing, as millions of superfans like me cheer on their nation’s athletes on their favorite social media platforms. Social listening at an Olympic scale. Let’s take a look! Tracking trends in real time. Triumph and failure.

Innovation 143

Innovation Sports Social Listening Social Media 143

Sprinklr

JULY 22, 2021

The Olympic buzz is everywhere on social media and other digital channels across the globe as international viewers Tweet, like, hashtag, and emoji their reactions to their favorite athletes and events. He primarily focuses on our Modern Research product and innovating the latest and greatest social listening strategies.

Sports 98

Sports CXM Gaming Social Media 98