Double-Barreled Question Net Promoter Score Text Analytics 
SurveySensum
JULY 19, 2024
Incorrect Question Correct Question Why do you think our customer service is the best? Double-Barreled Questions These types of questions ask about two different issues in one question, simultaneously, making it difficult for respondents to provide authentic feedback.
InteractionMetrics
SEPTEMBER 17, 2019
Double-Barreled Questions. These questions ask two things at once, so it’s unclear which question the customer is answering. asks about two different behaviors in one question. An advantage of Net Promoter Score with its 0 to 10 scale, it that it has a natural midpoint of 5.
InteractionMetrics
SEPTEMBER 17, 2019
Double-Barreled Questions. These questions ask two things at once, so it’s unclear which question the customer is answering. asks about two different behaviors in one question. An advantage of Net Promoter Score with its 0 to 10 scale, it that it has a natural midpoint of 5.
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