Remove Maine Remove Mystery Shopper Remove Text Analytics
article thumbnail

List of the 20 MOST Common Survey Flaws

InteractionMetrics

Basically, by giving my rep a good score, I am more likely to win on future fees, and that’s my main concern. I divided this list of 20 flaws into 4 main types of survey errors. Start by using mystery shoppers to document which customers are asked to take your survey — and how. Let’s get started! Garbage in.

article thumbnail

List of the 20 MOST Common Survey Flaws

InteractionMetrics

Basically, by giving my rep a good score, I am more likely to win on future fees, and that’s my main concern. I divided this list of 20 flaws into 4 main types of survey errors. Start by using mystery shoppers to document which customers are asked to take your survey — and how. Let’s get started! Garbage in.